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EXPLANATION - QUESTIONS FREQUENTLY ASKED
MEMBERSHIP
What's the advantage of membership?
The advantage of membership is that you do not have to re-enter necessary info and be informed about promotion earlier.
Is it obligated to be member?
No it is not obligated. You can do your shopping easily & quickly without have membership.
Is there a member fee?
No, there is no a member fee.
What is the purpose of the questions are asked for being member?
Understanding of your requirment more clearly and serve you better.
How can I change my member data?
You can update your member data from member data section
Forget my password. What shall I do?
You can make use of reminding password service on the member data section
How can I check that I ordered right?
After shopping process has done, certain order record document will appear on the screen. You can print it out for your security.
How can I take delivery of my order?
While order process is on, delivery info will be asked to you, the products on the certain order record form will b e delivery to address you mentioned on form .
Is installation included to the price?
In the case of not informed opposite Installation is free for the products need to be installated (like AC) in the case of opposite not informed.
PAYMENT
How is the payment done?
The shopping amount you ordered might be paid by Credit Card or Banking Transfer.
TRANSPORT
How can I take delivery of my order?
The products you ordered will be delivery in 4 days to the address you mentioned on the form. Local transport is free .
2 years warranty
2 years warranty covers the troubleshoots which result from production, quality or assembling errors. The troubleshoots which result from environmental factors, wrong usage or electrical problems are not included to the warranty.
COMMUNICATION CENTER
Contact us
Pls call +90 212 411 00 11 for all your questions, problems, requirements and recommends.
Pls send below form after filling it up and writing your requirements, opinions, complains.
NETWORK LIST
All products are under two years warranty.
V.A.T is included to our prices.
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